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Free Door to Door Delivery for purchase over $350

Delivery service is only available in Hong Kong Island, Kowloon and New Territories and not available for the Outlying Islands and Remote areas.

  • Door to Door free delivery for orders over $350,
  • Delivery service will be suspended when the typhoon signal No.8 or above or the black rainstorm signal is hoisted. In this event customers will be contacted to re-schedule delivery time.
  • You are requested to examine the goods immediately for any deficiencies and/or damages, we would not accept any request for exchange of products or cancellation of orders afterwards.
  • If customer request to deliver the goods to building management or leave outside the door, Vipets will not be responsible for any loss or damage that may occur.
  • All orders are subject to confirmation of final availability and Vipets reserves the right to reject the order in the event that any of the products or services requested are unavailable.
  • All Pictures shown are for illustration purpose only. Actual product may vary due to product enhancement.
  • If no elevator service is available for premises, we will only deliver to G/F.